Introduction
Orugano Safaris (“we”, “us”, “our”) operates the website oruganosafaris.com. This Privacy Policy explains what personal information we collect when you use our contact form, how we use it, and how you can contact us about your data.
Information We Collect
When you submit an enquiry through our contact form, we collect the following information that you voluntarily provide:
- Name
- Email address
- Phone number
- Message content (including any safari or travel details you share)
How We Use Your Information
We use the information submitted through our contact form to:
- Respond to your enquiry and communicate with you about safari planning, bookings, and travel arrangements
- Provide quotes, itineraries, and related travel information you have requested
- Maintain records of correspondence for customer service purposes
We do not sell your personal information to third parties. We may share necessary details (such as your name and travel dates) with trusted partners directly involved in arranging your safari (for example, accommodation or park permit providers) solely to fulfil your request.
Data Retention
We retain contact form submissions for as long as necessary to respond to your enquiry and, where a booking results, for our business and legal record-keeping purposes.
Your Rights
You may ask us to access, correct, or delete the personal information we hold about you at any time.
Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us at info@oruganosafaris.com.